You’re offline. This is a read only version of the page.
Toggle navigation
Menu
City's Website
My Properties
My Requests
Sign in
Support
Portal FAQs
Terms of Use
Home
My Requests
Create a New Request
Create a New Request
×
Close
Add Address
Customer
*
Clear lookup field
Launch lookup modal
Lookup records
×
Close
We're sorry, an error has occurred.
There are no records to display.
You don't have permissions to view these records.
Error completing request.
Loading...
Error
×
Close
We're sorry, an error has occurred.
Subject
Default Subject
- Complaints and Compliments
- - Complaints
- - Compliments
- Councilor Requests
- Mediation
- Waste Management
- - Change Bin
Category
CEO Requests
Complaints, Compliments and Feedback
Councillor Requests
General
Mayoral Requests
Mediation
Origin
*
Phone
Email
Walk-In
Portal
Type of feedback
*
Antisocial Behaviour
Capital Work Items
Complaint
Compliment
Council and Committee Meetings
Dividing Fences and/or Retaining Walls
Draft CEO Letter - On Behalf Of
Draft Mayoral Letter - On Behalf Of
General
General Feedback
Maintenance Request
Ombudsman
Other
Other
Trees on Private Property
What is the request/feedback related to?
Abandoned Trolley
Antisocial Behaviour
Capital Work Items
City Contractors
City Contractors
City Services
City Staff
City Staff
Committee Item
Community Group
Community Group
Complaint Enquiry
Council Item
Dividing Fences and/or Retaining Walls
Event
Facilities
Facilities
Federal
Fees and Charges
Formal Complaint
General
General
General Feedback
Graffiti
Lack of Communication
Lighting
Litter
Local Members
Mowing
Non-Resident
Non-Resident
Other
Other
Other
Policy or Procedure
Recommendation
Resident
Resident
Resident
Roads
Self
Self
Service
Stakeholder
Stakeholder
Stakeholders
State
Trees
Trees on Private Property
Subtype
CEO Requests - Draft CEO Letter - On Behalf Of - Federal
CEO Requests - Draft CEO Letter - On Behalf Of - Local Members
CEO Requests - Draft CEO Letter - On Behalf Of - Resident
CEO Requests - Draft CEO Letter - On Behalf Of - Stakeholders
CEO Requests - Draft CEO Letter - On Behalf Of - State
Complaint - City Contractors - Behaviour
Complaint - City Contractors - Dangerous driving or speeding
Complaint - City Contractors - Other
Complaint - City Services - Delay of Service
Complaint - City Services - Lack of Service
Complaint - City Services - Quality of Service
Complaint - City Staff - Behaviour
Complaint - City Staff - Breached confidentiality
Complaint - City Staff - Customer Service
Complaint - City Staff - Dangerous driving or speeding
Complaint - Facilities - Non Maintenance
Complaint - Fees and Charges
Complaint - Lack of Communication - About Services
Complaint - Lack of Communication - Provision of Service
Complaint - Other
Complaint - Policy or Procedure
Compliment - City Contractors
Compliment - City Staff - Customer Service
Compliment - Event
Compliment - Facilities
Compliment - General
Compliment - Service
Councillor Requests - Capital Work Items
Councillor Requests - Council and Committee Meetings - Committee Item
Councillor Requests - Council and Committee Meetings - Council Item
Councillor Requests - Maintenance Request - Abandoned Trolley
Councillor Requests - Maintenance Request - Graffiti
Councillor Requests - Maintenance Request - Lighting
Councillor Requests - Maintenance Request - Litter
Councillor Requests - Maintenance Request - Mowing
Councillor Requests - Maintenance Request - Other
Councillor Requests - Maintenance Request - Roads
Councillor Requests - Maintenance Request - Trees
Councillor Requests - Other - Community Group
Councillor Requests - Other - Non-Resident
Councillor Requests - Other - Resident
Councillor Requests - Other - Self
Councillor Requests - Other - Stakeholder
General - General
General Feedback
Mayoral Requests - Draft Mayoral Letter - On Behalf Of - Community Group
Mayoral Requests - Draft Mayoral Letter - On Behalf Of - Non-Resident
Mayoral Requests - Draft Mayoral Letter - On Behalf Of - Resident
Mayoral Requests - Draft Mayoral Letter - On Behalf Of - Self
Mayoral Requests - Draft Mayoral Letter - On Behalf Of - Stakeholder
Mediation - Antisocial Behaviour
Mediation - Dividing Fences and/or Retaining Walls
Mediation - Other
Mediation - Trees on Private Property
Ombudsman - Complaint Enquiry
Ombudsman - Formal Complaint
Ombudsman - Recommendation
Would you like a response from the City?
Would you like a response from the City?
No
Would you like a response from the City?
Yes
Subject
*
*
Please provide detailed feedback
*
*
Logged in User?
Logged in User?
No
Logged in User?
Yes
Priority
Urgent
High
Medium
Low
Your Details
Name
*
Email
*
Contact Phone
*
For landline or international number please include the Area Code e.g. 089400 1234
Address (Anonymous)
Clear lookup field
Launch lookup modal
Lookup records
×
Close
We're sorry, an error has occurred.
There are no records to display.
You don't have permissions to view these records.
Error completing request.
Loading...
Error
×
Close
We're sorry, an error has occurred.
Please upload any attachments that relate to your feedback